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The key to understanding online social networking is to first think of it in terms of real world things we are used to. Think of a time you went to or were invited to a social event. You get dressed accordingly. Probably pack up some business cards to hand out. And you arrive. You have one or two options here. 1) You could stand against the wall and nod to people here and there as they go by, or 2) You can get out there, introduce yourself, and truly socialize. Which one would probably be more effective in that setting? If you said, "Number 2" you are absolutely right! Sorry, no prize. But what most people do with online social networking is the first scenario. They become the online virtual wallflowers. The question then becomes how is this type of inactivity online effecting your brand?
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There are several individuals, groups, and businesses locally that are great examples of how they have embraced online social networking for business and organizations using various services like Facebook, Twitter, Foursquare, etc. in combination. They are very active, interesting, and gaining great attention. Here's a few:
On Twitter:
- @AskPalmCoast (Palm Coast Concierge)
- @PalmCoastJulie (Julie takes you around and about Palm Coast & Flagler county)
- @VisitFlagler (Flagler County Tourist Development Council)
- @NightHawkSolar (local business that sells portable solar lights)
- @PalmCoast_Biz (the very popular local online business rating directory. Now under new management)
- @PalmCoastHomes (my wife and local Realtor)
- @TikiTender (Golden Lion cafe bartender, Mark Woods)
- @LookCrispy (newly launched local custom t-shirt company)
- @OfficeDivvy (Local ready-to-use office provider and one-stop shop for office solutions)
- Plus more great local Tweeters
What it is so great about all of these groups and individuals is that there is a focused use of these services, they are consistently active on the services, and they truly engage the community locally and beyond (yes, I'm a Buzz Lightyear fan).
Tell us how you are using online Social Networking services for your organization or business. Tell us about your successes.